Benefits
Caring isn’t just the right thing – it’s the smart thing.
Great customer experience isn’t just good for people – it’s good for business. Our accreditations help you prove you care, earn trust, and stand out in a crowded market.
Whether you’re growing your team, attracting customers, or meeting regulatory demands, we give you the insight and
recognition to do it with confidence.
1 Source: Trustpilot study on customer perception and brand trust.
2 Source: Bain & Company – Customer Experience and Business Performance
5×
more likely to trust a
business that shows it cares.
4–8%
Faster growth for CX leaders
vs competitors.
Elevated Customer & Employee Experiences
At Investor in Customers, our solutions are tailor-made to spotlight every aspect of the experience you deliver. Customers that get a better experience will stay longer, buy more, and refer others.
For Small Businesses
Get recognised for what you do best – and show customers you care. Our entry-level tools are fast, affordable, and meaningful.
For Scaling Teams
Build trust as you grow. Get deeper insights into your customer experience and stay ahead of competitors.
For Larger Organisations
Benchmark performance, align your teams, and embed customer experience at scale – with data you can trust and use.
Other Regulatory Services/Bodies
Meet the requirements of Consumer Duty with structured feedback, audit trails and transparent metrics.
For People-First Cultures
From recruitment to retention, CX is your superpower. Recognition and insight help you attract and keep the right people.
